Effective as of May 15, 2020
Thanks for choosing OBS!
At OBS, we want to give you the best possible experience to ensure that you enjoy our service. To do this we need to understand your creative habits so we can deliver an exceptional and personalized service specifically for you. Your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data.
That is our objective, and this Privacy Policy (“Policy”) will explain exactly what we mean in further detail below.
This Policy sets out the essential details relating to your personal data relationship with OBS Systems Inc. The Policy applies to all OBS services and any associated services (referred to as the 'OBS Service’). The terms governing your use of the OBS Service are defined in our “Terms and Conditions of Use”.
From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.
The aim of this Policy is to:
We hope this helps you to understand our privacy commitments to you. For further clarification of the terms used in this Policy please visit our help center. For information on how to contact us if you ever have any questions or concerns, please go to help.obs.ai. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the OBS Service.
The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:
In order to enable you to learn more about these rights, exercise these rights with ease, and record your preferences in relation to how OBS uses your personal data, we provide the following resources:
If you have any questions about your privacy, your rights, or how to exercise them, please contact our Data Protection Officer using the ‘Contact Us’ form on the help.obs.ai. If you have concerns around our processing of your personal data, we hope you will continue to work with us to resolve them. However, you can also contact and have the right to lodge a complaint with your local Data Protection Authority.
If you have any questions about your privacy, your rights, or how to exercise them, please contact our Data Protection Officer using the ‘Contact Us’ form on the help.obs.ai. If you have concerns around our processing of your personal data, we hope you will continue to work with us to resolve them. However, you can also contact and have the right to lodge a complaint with your local Data Protection Authority.
We have set out in the tables below the categories of personal data we collect and use about you and how we collect it:
The table below describes personal data collected when you sign up for the OBS Service:
Categories of personal data | Description of category |
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User Data | This is the personal data that is provided by you or collected by us to enable you to sign up for and use the OBS Service. Depending on the type of OBS Service plan you sign up for, this may include your username, email address, phone number, birth date, gender, street address, and country. Some of the personal data we will ask you to provide is required in order to create your account. You also have the option to provide us with additional personal data in order to make your account more personalized. The exact personal data we will collect depends on the type of OBS Service plan you sign up for, how you create an account, and whether you use third-party services (such as Facebook, Twitter, Google) to sign up and use the OBS Service. If you use a third-party service to create an account, we will receive personal data via that third party service but only when you have consented to that third party service sharing your personal data with us. Please note that the available plans and sign-up options may differ by country. |
The table below describes personal data that you choose to give us that enables us to provide you with additional features/functionality
Categories of personal data | Description of category |
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Payment and Purchase Data | We may collect certain personal data if you sign up for a Trial or purchase any of our Paid Subscriptions (as defined in the Terms and Conditions of Use) or make other purchases through the OBS Service. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but will include information such as:
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Contests, Surveys, and Sweepstakes Data | When you complete any forms, respond to a survey or questionnaire, or participate in a contest, we collect the personal data you provide. |
The table below describes personal data collected from third party sources
We collect personal data about you from various third parties. These third-party sources vary over time and include the following:
Categories of third party sources | Description of category |
|---|---|
Authentication partners | If you register for or log in to our services using third party credentials (e.g. Facebook, Google, Apple, Twitter), we will import your information from such a third-party to help create your account with us.
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Technical service partners | We work with technical service partners that provide us with certain data, such as mapping IP addresses to non-precise location data (e.g., city, state), to enable us to provide the OBS Service, content, and features.
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Payment partners | If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased.
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Advertisers and other advertising partners | We may obtain certain data about you, such as cookie id, mobile device id, or email address, and inferences about your interests and preferences from certain advertisers and advertising partners that allow us to deliver more relevant ads and measure their effectiveness. |
When you use or interact with the OBS Service, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data and the categories of personal data used for these purposes:
Description of why OBS processes your personal data (‘processing purpose’) | Legal Basis for the processing purpose | Categories of personal data used by OBS for the processing purpose |
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To provide and personalize the OBS Service. |
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To understand, diagnose, troubleshoot, and fix issues with the OBS Service. |
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To evaluate and develop new features, technologies, and improvements to the OBS Service. |
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For marketing, promotion, and advertising purposes. |
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To comply with legal obligations and law enforcement requests. |
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To fulfill contractual obligations with third parties, for example, licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content. |
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To establish, exercise, or defend legal claims. |
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To conduct business planning, reporting, and forecasting. |
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To process your payment. |
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To detect fraud, including fraudulent payments and fraudulent use of the OBS Service. |
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To conduct research, contests, surveys, and sweepstakes. |
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We have set out the categories of recipients of the personal data collected or generated through your use of the OBS Service.
Publicly available information
The following personal data will always be publicly available on the OBS Service: your name and/or username, profile picture.
Personal data you may choose to share
The following personal data will only be shared with the categories of recipients outlined in the table below if:
Categories of Recipients | Reason for sharing |
Third-party applications and devices you connect to your OBS Account | If you connect your OBS account to a third-party application and/or device(s), such as social media, audio, television, or automotive platforms and services, OBS shares technical data with the operator of that third party application and/or device in order to connect your OBS account, and/or facilitate playback of the OBS Service. With respect to certain third parties that may request or require that we share your information with them, your permission will be requested before we provide your information to such third parties. |
Support community | When you register for a OBS Support Account on the OBS Support Community, we will ask you to create a specific OBS Support Community username. This will be publicly displayed to anyone who accesses the OBS Support Community along with any questions or comments you post. |
Information we may share
Categories of Recipients | Reason for sharing |
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Service providers | We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. These companies include those we've hired to provide customer service support, operate the technical infrastructure that we need to provide the OBS Service, assist in protecting and securing our systems and services, and help market OBS’s own products and services as well as partner products, services, events, and co-branded promotions in which OBS is involved. |
Payment processors | We will share your personal data with our payment processors as necessary to enable them to process your payments, and for anti-fraud purposes. |
Advertising partners | We work with advertising partners to enable us to customize the advertising content you may receive on the OBS Service. These partners help us deliver more relevant ads and promotional messages to you, which may include interest-based advertising (also known as online behavioral advertising), contextual advertising, and generic advertising on the OBS Service. We and our advertising partners may process certain personal data to help OBS understand your interests or preferences so that we can deliver advertisements that are more relevant to you. |
Other OBS group companies | We will share your personal data with other OBS group companies to carry out our daily business operations and to enable us to maintain and provide the OBS Service to you. |
Law enforcement and data protection authorities | We share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law or respond to valid legal processes, such as a search warrant, a court order, or a subpoena. We also share your personal data where we in good faith belief that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, a criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data. |
Purchasers of our business | We will share your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, OBS will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different privacy policy. |
We keep your personal data only as long as necessary to provide you with the OBS Service and for legitimate and essential business purposes, such as maintaining the performance of the OBS Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the OBS Service. For example, we keep your media and processed files and account information.
If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:
OBS shares your personal data globally with OBS group companies in order to carry out the activities specified in this Policy. OBS may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. Your personal data, therefore, may be subject to privacy laws that are different from those in your country.
Personal data collected within the European Union and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the European Union and Switzerland. In such instances, OBS shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.
We may display advertisements from third parties and other content that links to third-party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a third-party advertisement or link, please understand that you are leaving the OBS Service and any personal data you provide will not be covered by this Policy. Please read their privacy policies to find out how they collect and process your personal data.
We are committed to protecting our users’ personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymization, encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems.
Your password protects your user account, so we encourage you to use a strong password that is unique to your OBS account, never share your password with anyone, limit access to your computer and browser, and log out after having used the OBS Service.
OBS Service is not directed to humans under the age of 13 years. The OBS Service is also not offered to children whose age makes it illegal to process their personal data or requires parental consent for the processing of their personal data under the GDPR or other local law.
We do not knowingly collect personal data from humans under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not use the OBS Service, and do not provide any personal data to us.
If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to OBS, please contact us using the form at help.obs.ai.
If we learn that we have collected the personal data of a human under the age of 13 years, we will take reasonable steps to delete the personal data. This may require us to delete the OBS account for that person.
We may occasionally make changes to this Policy.
When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the OBS Service or by sending you an email and/or a device notification. We may notify you in advance.
Please, therefore, make sure you read any such notice carefully.
If you want to find out more about this Policy and how OBS uses your personal data, please visit the help.obs.ai to find out more.
Thank you for reading our Policy. If you have any questions about this Policy, please contact our Data Protection Officer by using the form at help.obs.ai.
We hope you enjoy OBS!
